Policies

Products Offered 

New Found Vapes, LLC offers a variety of vape products in our Charleston, WV shop for beginner and intermediate vapers alike. Shop for items like mods, tanks, whole kits, external batteries, battery chargers, pre-made (sub ohm) coils, cotton & wire for building your own coils, drip tips, tools and other accessories. 

We have also built a relationship with VaporDNA so you can buy affordable vape products online. Click our "Shop Now" button above for more information. New Found Vapes, LLC does receive a credit for each sale completed through our link.

Shipping Policy

New Found Vapes, LLC does not offer vape hardware, eliquid, or other vape accessories for sale online. They can only be purchased from our vape shop in Charleston, West Virginia.

If ordering through VaporDNA, please refer to their shipping policies on their website. 

Sales Tax

New Found Vapes, LLC is located in Charleston, West Virginia. We charge a 6.5% state tax and a 0.5% city tax. The state also has an excise tax on eliquid of $0.075 per milliliter. 

Return Policy

New Found Vapes, LLC does not offer refunds or exchanges on any items sold in store. For hardware issues, please contact the manufacturer with the warranty card information included in the box. 

If ordering through VaporDNA, please refer to their 45 day return policy on their website. 

Battery Disclaimer

New Found Vapes will not be held responsible or liable for any injury, damage, or defect (permanent or temporary) that may be caused by the improper use of a LI-ION battery or other products purchased. Please have a basic understanding of the batteries you are using and how to care for them properly.

Allergy Disclaimer

New Found Vapes will not be held responsible or liable for any allergic reactions from products purchased. Please read the ingredients list on consumable products, like eliquid and CBD, before usage. Most eliquids contain the following: vegetable glycerine, propylene glycol, nicotine, and flavorings.  

Nicotine Warning

The products offered on our Charleston, WV vape shop are intended for use by responsible adult vaporizer users over the age of 18 and are not intended for pregnant or nursing women, children, people with or at risk for heart disease, high blood pressure, diabetes, asthma, or those who are sensitive to nicotine, propylene glycol, or vegetable glycerin. Nicotine is highly addictive and may be dangerous to your health.

Nicotine is highly addictive and habit forming. Keep out of reach of children and pets. Most of our e-liquids contain nicotine, a chemical known to the state of California to cause birth defects or other reproductive harm. Our products are not intended as a smoking cessation product, but rather as an alternative to traditional cigarettes. 

If you experience any side effects, or possible side effects, stop using the product immediately and consult a physician. These products may be poisonous if orally ingested, or if it contacts your skin.

Our products are not a smoking cessation product. They have not been tested or guaranteed as such. 

Age Verification

By using this website, you agree that you are 18 years old or older. You must be at least 18 years old to enter our vape shop, and you must have a valid ID to verify your age. Falsifying your age for the purpose of purchasing products from us is strictly illegal and is punishable by law. Purchasing items on behalf of a minor is also prohibited and punishable by law. We reserve the right to ask for identification upon our discretion. We reserve the right to deny service.

Website Security

Our website uses an SSL Encryption Everywhere Certificate. SSL certificates are verification by a trusted third party that our website is secure for you, our customers, and that any information you submit is properly encrypted. 

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Unsubscribing

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by clicking the "unsubscribe" button in the marketing email sent to you.

Website Host

Our website is hosted by Big Commerce, a leader in vape e-commerce shops. They can be contacted toll free at 1-888-248-9328 Mon to Fri from 8am to 6pm CST. 

Contact Us

If you have any other questions or need further assistance, please email melissa@nfvapes.com or use the Contact Us page on our website.